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Handling Incident Response following Security Standard Operations Procedure Incident response is an act of addressing and managing the outcome of a security breach or an incident following an organized approach. The objective of applying an incident response is to manage the situation that would limit the incurred damage, as well as reducing costs and recovery time. The incident response includes a policy which helps to serve as a guideline in determining the kind of incident and which provides procedures to be followed to help resolve when an incident occurs. An organization’s incident response is made up of a computer incident team, security and general IT staff, representatives from the legal, human resources and public relations departments. SANS (SysAdmin, Audit, Network and Security) Institute, a world-class security operations center, have offered these steps to handle incidents in an effective way, based on their numerous encounters with incident cases.
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It is the main duty of an organization to prepare and educate users and the IT staff of the importance of updated security measures and train them how to respond to computer and network security incidents properly and quickly.
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Creating an incident response team is necessary so the group’s task is to determine whether an incident is a security threat and act on it. If the team finds out that the incident is a security incident, they can contact CERT (Computer Emergency Response Team) Coordination center, which can track the internet security activity and has current information on viruses and worms. The team further investigates the incident problem in so far as to what extent has it spread and controls the spread by disconnecting the affected systems, as well as the affected devices, to prevent further damage. As soon as the team finds out the origin of the incident, the root cause and all traces of the malicious code are removed. Then the data and software are restored from the clean, backup files, making sure that no vulnerabilities remain; also, systems are monitored for any sign of recurrence. The team evaluates on the incident and how it was handled and make recommendations as basis for future response and for preventing recurrence. It is vital for an organization to hire qualified IT employees who has the training to handle computer incidents, such that they can fill in the role of incident responders and security operations center analysts when the organization puts them as a team to handle incident problems. However, for large corporations, security measures are handled with prime importance, so that some corporations outsource from security service providers or contract specialists. Generally, to a lot of corporations, they employ a mix of their in-house incident responders and an outsourced security analyst. Whatever is the mix up teaming, it is still vital that the organization requires global security standard training of its in-house incident response team from a reputable security provider.

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